Plans and Providers
This program is administered
by the Managed Risk Medical Insurance Board (MRMIB).
SafeGuard Dental Plan
Customer Service 1-800-880-3080
Call 5 a.m. - 6 p.m., Monday - Friday
English and Spanish
Interpreter Services available for other languages
SafeGuard, a MetLife company, provides a Dental Health Care Services Plan for the Healthy Families Program.
Why Choose SafeGuard Dental?
SafeGuard is part of the MetLife family of companies. Together, MetLife and SafeGuard have over 75 years of experience so we understand what matters most to you. SafeGuard Dental offers:
- Educational tools. A broad library of dental information and tools to help you make informed decisions about your child’s oral health.
- Service Excellence. Experienced Customer Service Representatives with the technology and tools, such as the AT&T Language Assistance line, to help you get the information you need quickly and easily.
How the Plan Works
Dental care is provided by the dentist you select from SafeGuard’s network of participating dentists when you enroll your child in the plan. You will receive a directory of dentists in your area that lists the ages of children the dentist will treat and the languages spoken. After we process your child’s enrollment, we will send you an ID card listing your selected dentist and some basic service information. To change dentists, call Customer Service before the 25th day of the month.
On average, an appointment for a check-up will be scheduled within two weeks from the date you call the dentist. You should wait no longer than 30 minutes when you arrive for your child’s appointment. If the dentist feels your child should see a specialist, you will be provided with a specialist in your area.
If emergency dental care is needed, call your child’s selected SafeGuard dentist first. If you cannot reach your child’s dentist, call Customer Service during business hours or for recorded instructions after hours. Full information on emergency care can be found on the SafeGuard website at www.metlife.com/healthyfamilies and in the Evidence of Coverage booklet you will receive with your ID card.
How to Choose
Write SafeGuard Dental in the space provided on the form.
Benefits provided by SafeGuard Health Plans, Inc., a MetLife company