The chart below shows plan written materials that are available in different languages for 2012-13 benefit year
| Health Plans | Evidence of Coverage or Certificate of Insurance Booklet | Medical Care Reminders | Member Handbook and Welcome Letters | Newsletters |
|---|
| Chinese, Spanish | Chinese, Spanish, Vietnamese | Chinese, Spanish | Chinese, Spanish, Vietnamese |
| Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese |
| Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese |
| Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Chinese, Spanish | Chinese, Spanish | Chinese, Spanish | Chinese, Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Member Guidebook Only: Arabic, Armenian, Cambodian,
Chinese, Farsi, Hmong, Korean, Russian, Spanish, Tagalog, and Vietnamese | Member Newsletters Only: Arabic, Armenian, Cambodian,
Chinese, Farsi, Hmong, Korean, Russian, Spanish, Tagalog, and Vietnamese |
| Spanish | Spanish | Spanish | Spanish |
| Chinese, Spanish and Other Languages Upon Request | Chinese, Spanish and Other Languages Upon Request | Chinese, Spanish and Other Languages Upon Request | Chinese, Spanish and Other Languages Upon Request |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Chinese, Spanish | Chinese, Spanish | Chinese, Spanish | Chinese, Spanish |
| Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese |
| Spanish | Spanish | Spanish | Spanish |
| Dental Plans | Evidence of Coverage or Certificate of Insurance Booklet | Medical Care Reminders | Member Handbook and Welcome Letters | Newsletters |
|---|
| Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese |
| Chinese, Spanish, Vietnamese | N/A | Chinese, Spanish, Vietnamese | N/A |
| Chinese, Spanish, Vietnamese | N/A | Chinese, Spanish, Vietnamese | N/A |
| Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese |
| Spanish | Spanish | Spanish | Spanish |
| Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese |
| Spanish | Spanish | Spanish | Spanish |