The chart below shows plan written materials that are available in different languages for 2011-12 benefit year
| Health Plans | Evidence of Coverage or Certificate of Insurance Booklet | Medical Care Reminders | Member Handbook and Welcome Letters | Newsletters |
|---|
| Chinese, Spanish | Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese |
| Chinese, Korean, Spanish, Vietnamese | Includes: Initial Health Cards and Well-Adolescent (12-15 years old) reminders in Arabic, Armenian, Chinese, Farsi, Hmong, Khmer, Korean, Russian, Spanish, Tagalog aand Vietnamese.
Preventive Care Guidelines: Chinese, Korean, Spanish, Vietnamese | Member Handbook Only: Armenian, Chinese, Hmong, Farsi, Khmer,Korean, Russian, Spanish, Vietnamese
Welcome Letters Only: Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese |
| Chinese, Korean, Spanish, Vietnamese | Includes: Initial Health Cards and Well-Adolescent (12-15 years old) reminders in Arabic, Armenian, Chinese, Farsi, Hmong, Khmer, Korean, Russian, Spanish, Tagalog and Vietnamese.
Preventive Care Guidelines: Chinese, Korean, Spanish, Vietnamese | Member Handbook Only: Armenian, Chinese, Hmong, Farsi, Khmer, Korean, Russian, Spanish, Vietnamese
Welcome Letters Only: Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese |
| Spanish | Spanish | Spanish | Chinese, Spanish |
| Chinese, Spanish | Chinese, Spanish | Chinese, Spanish | Chinese, Spanish |
| Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese |
| Spanish | Spanish | Spanish | Spanish |
| Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Chinese, Spanish | Chinese, Spanish | Chinese, Spanish | Chinese, Spanish |
| Chinese, Spanish | Chinese, Spanish | Chinese, Spanish | Chinese, Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Member Handbook Only: Armenian, Chinese, Farsi, Hmong, Khmer, Korean, Russian, Spanish, Tagalog, Vietnamese | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Spanish and Other Languages Upon Request | Spanish and Other Languages Upon Request | Spanish and Other Languages Upon Request | Spanish and Other Languages Upon Request |
| Spanish | Spanish | Spanish | Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Chinese, Spanish | Chinese, Spanish | Chinese, Spanish | Chinese, Spanish |
| Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese | Spanish, Vietnamese |
| Spanish | Spanish | Spanish | Spanish |
| Dental Plans | Evidence of Coverage or Certificate of Insurance Booklet | Medical Care Reminders | Member Handbook and Welcome Letters | Newsletters |
|---|
| Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese | Chinese, Spanish, Vietnamese |
| Chinese, Spanish, Vietnamese | N/A | Chinese, Spanish, Vietnamese | N/A |
| Chinese, Spanish, Vietnamese | N/A | Chinese, Spanish, Vietnamese | N/A |
| Chinese, Spanish | Chinese, Spanish | Chinese, Spanish | Chinese, Spanish |
| Spanish | Spanish | Spanish | Spanish |
| Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese | Chinese, Korean, Spanish, Vietnamese |
| Spanish | Spanish | Spanish | Spanish |