This program is administered
by the Managed Risk Medical Insurance Board (MRMIB).

Members' Experience:

What families think about their children's health and dental plans

About the Survey

The Healthy Families Program did a survey to find out how families feel about their children’s health and dental plans. The survey was conducted by mail during the months of September through November 2007. The 2007 survey results give you more information about your health and dental plan choices.

An independent survey company conducted the survey and prepared this report. The survey was not sponsored or conducted by Healthy Families plans.

The survey was conducted in five languages—English, Spanish, Vietnamese, Korean and Chinese. Only families with a child enrolled in the Healthy Families Program for at least six months could participate.

The survey asked families about the health care their children received in the past six months and dental care their children received in the past twelve months. Families were asked to rate their child’s health and dental care as well as their health and dental plan.

Studies show that different language and cultural groups respond to surveys differently. While most families are satisfied with the program, people who answered the survey in Chinese or Korean expressed less satisfaction than those who answered in other languages. A lower score may reflect cultural differences in how people respond to surveys.

How to Read the Chart

Find your plan score. Look for differences of at least 4%. Smaller differences usually are not significant.