Healthy Families Program - A healthier tomorrow starts today!

Health Plans

This chart lists the health plans in your county. The chart answers common questions about the plans. Information about each plan was provided by the plan. Click on each plan name for a description of the plan.

San Mateo County

The information on this chart was provided by each plan.Health Plan of San MateoKaiser Permanente
Are members required to have a Primary Care Physician (PCP)?YesYes
Are members required to get a referral from a PCP before going to a specialist?NoYes
How many times in a benefit year does the plan allow a member to change his/her PCP?12Unlimited
On average, how soon can a member be seen for a routine visit after requesting an appointment? (in weeks)2 weeks2 weeks
On average, how soon does it take to be seen if follow up care is necessary? (in weeks)1 week2 weeks
Does the plan offer a prescription drug mail-in program?NoYes
What types of physicians are offered as PCPs in this plan?
General PracticeYesYes
Family PracticeYesYes
PediatricianYesYes
Obstetrics/Gynecologist (OB/GYN)NoYes
Internal MedicineYesYes
Does the plan provide the following optional benefits:
BiofeedbackNoNo
AcupunctureYesNo
ChiropracticYesYes
Health Plan Statistics:
Total number of HFP members *6,017176,099
Other:
Does the plan require its members to use Binding Arbitration to resolve disputes? **NoYes
If yes, does Binding Arbitration include Medical Malpractice?N/AYes

* This number represents the insurance plan's membership as of January 1, 2008.
** To get additional information about each insurance plan's dispute resolution provisions, call the plan or refer to the plan's Disclosure Form and Evidence of Coverage booklet, which is available upon request from each health plan.

NOTE: These summaries are for information only. This is not a contract. For a detailed and precise statement of benefits and exclusions, please refer to you Evidence of Coverage/Certificate of Insurance.