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How do I report a change of address?
To report a change of address, call 1-866-848-9166. You can call between 8 a.m. and 8 p.m., Monday through Friday, and Saturday from 8 a.m. to 5 p.m.
Or write to:
Healthy Families Program
Attn: Address Change
P.O. Box 138005
Sacramento, CA 95813-8005
Make sure that Healthy Families has your correct mailing address and correct home address of your child enrolled in the program. You must notify Healthy Families within 30 days if you have a change of address because your child may need to transfer to a different health, dental, or vision plan.
If my income or family size changes, do I submit new information?
You do not have to submit new information until the Annual Eligibility Review (AER), or when you add a person. Once children qualify, they are covered for a 12-month period (one year). Children may lose Healthy Families coverage before the 12-month period when they turn 19, if you do not pay premiums for 2 months in a row, or you request the coverage to end.
If your family income decreases at any time before your AER and you would like us to re-evaluate your child's eligibility or to see if your premiums can be lowered, call 1-866-848-9166 and ask for a Premium Re-evaluation Form.
Changes in your income or family size may impact your child's future eligibility for Healthy Families. If your income falls below Healthy Families guidelines, your child may be eligible for free health coverage through the no-cost Medi-Cal program.