How do I report a change of
address?
To report a change, call
1-866-848-9166. You can call
between 8 a.m. and 8 p.m.,
Monday through Friday, and
Saturday from 8 a.m. to 5 p.m.
Or write to:
Healthy Families Program
Attn: Address Change
P.O. Box 138005
Sacramento, CA 95813-8005
Make sure that Healthy Families
has your correct billing address
and the correct address of your
children enrolled in the program.
You must notify the Healthy
Families Program within 30 days
if you have a change of address,
because your children may need
to transfer to a different health
plan.
If my income or family size
changes, do I submit new
information?
You do not have to submit new
information until the Annual Eligibility Review (AER), or
when you add a person. Once
eligibility is established, your
children will be covered for a
12-month period (one year),
unless a child enrolled in Healthy
Families turns 19, is disenrolled
due to non-payment of premiums
for two consecutive months or
you request disenrollment.
If your family income decreases
at any time before your AER and
you would like us to re-evaluate
your child’s eligibility or to see if
your premiums can be lowered,
call 1-866-848-9166 and ask for
a Premium Re-evaluation Form.
Changes in your income or family
size may affect your children’s
future eligibility for Healthy
Families. If your income falls
below Healthy Families
guidelines, your children may be
eligible for free health coverage
through the no-cost Medi-Cal
program.
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