Invitation to Participate (ITP)

The Invitation to Participate (ITP) is the registration process for organizations interested in becoming an Enrollment Entity (EE) for the Healthy Families and Medi-Cal for Families Programs. Organizations must qualify under at least one of the categories listed on the ITP form in order to become an EE. Certified Application Assistants (CAAs) who are affiliated with an EE can assist families to complete the Joint Healthy Families and Medi-Cal for Families application. Most EEs are also eligible to receive reimbursement for those applications, which result in a child successfully enrolling in either the Medi-Cal or Healthy Families Program. In addition, additional incentives are paid to EEs who utilize the HeApp online application system. For more information on EE Incentives, please go to the HFP Website, http://www.healthyfamilies.ca.gov.

Complete ITPs are processed within five business days of receipt. The EE/CAA Liaison Staff at the Healthy Families Program will notify your organization in writing when they have completed reviewing your ITP. You will receive a Welcome Letter, Missing Information Letter or a Denial Letter.

Please take the time to review the EE requirements and required documents (listed on the ITP instructions and on the ITP form) to ensure a complete ITP form is submitted. This will ensure your ITP is processed in the most expedient manner.

The authorized contact person for your organization may contact the Healthy Families Program's EE/CAA Liaisons for inquiries or assistance with the ITP at 1-800-279-5012 Monday thru Friday 8:30am to 5:00pm or by e-mail at ee-caaliaison@maximus.com.

Please download the following documents to begin the Registration process. Complete ITPs include the six page application form, a signed W-9 Tax Form and attached copy of your State License/Certificate or tax-exempt status (see page 2 of ITP for required documents).

• ITP Application Form
• ITP Application Instructions
• W9 Form

Additional forms are available to update an EE's profile:

• Change of Information for EE
• Subsite Address Form
• Add/Remove CAA Form
• CAA Agreement

Every two years the Healthy Families Program will contact you to update your organization's profile information. A notice will be sent to your organization approximately 60 days prior to your organization's two-year anniversary month.

The Healthy Families Program provides many resources for EEs and CAAs:

• The HFP website at http://www.healthyfamilies.ca.gov
• Web Based Training for CAA certification and refresher training
• CAA Reference Manual (available on HFP website)
• CAA Newsletters (bi monthly published issues available on HFP website)
• https://www.healtheapp.net Online Application
• Health-e-app HelpDesk 1-866-861-3443
• EE CAA Help Line 1-800-279-5012 or ee-caaliaison@maximus.com
  • General program information
  • Information regarding CAA training
  • Update registration information
  • EE Reimbursement Payment Specialists are available upon request to research reimbursement payments or answer questions.
• Reimbursement Research Request Forms available on HFP website