How members rate the plans:

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CHOOSING PLANS AND PROVIDERS  




The surveys: How members rate the plans

 


How to read the charts

 


Health Care Plans:

 


Getting needed care for your child    


Getting care quickly for your child  


How well doctors communicate  


Courteous and helpful office staff  


Personal doctor or nurse  

Health care  


Health plan

 


Dental Care Plans:

 


Getting needed dental care for your child  


Getting dental care quickly for your child
 


How well dentists communicate  


Counteous and helpful dental office staff  

Personal dentist  

Dental care  
Dental plan  

Courteous and Helpful Office Staff

This chart shows the results of 2 survey questions that asked families how often in the last 12 months the office staff at their child's dental office or clinic:

  • Treated them and their child with courtesy and respect
  • Were as helpful as the family thought they should be

Note: Due to rounding, not all plan scores will total 100%.

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