1-800-260-2055
Call Member Services 8:30 a.m. to 5:30 p.m., Monday - Friday
Call the Nurse Advice Line 24-hours
English, Spanish, Vietnamese, and over 100 other languages
Why Choose Santa Clara Family Health Plan?
We are your local health plan. And this is also our home. We live and work right here in Santa Clara County. We know first hand what this community cares about and needs. We were the first to establish a program dedicated to caring for ALL children in the County. As a not-for-profit organization, our entire purpose is to see that you have access to the health care you need and deserve.
- You get the best rates in Santa Clara County. Your monthly rates range from $4 per child to a maximum of $36 per family.
- We have all kinds of providers for you to choose from, including individuals, groups, clinic and university centers. We have more than 1,600 doctors, 8 hospitals, 190+ pharmacies.
- You receive comprehensive benefits: doctor visits, prescriptions, hospital, emergency room, immunizations and well-baby care.
- You also get: 24-hour nurse advice line services, acupuncture, chiropractic services, interpreter services, asthma programs, and free health education classes and support groups on many topics.
How the Plan Works
- A plan representative will call to welcome you and invite you to a member welcome reception and orientation.
- We'll help you find a doctor that is right for you. Your doctor will refer you directly to a specialist when you need to see one. Women can see their OB/GYN without a referral. And you can change doctors any time for any reason.
- We're here for you all day, every day. Our Member Services department is available to assist you during work hours. Our nurse advice line is available to answer health questions 24 hours a day, 7 days a week. If you need care, and your doctor's office is closed, our advice nurses will help you decide what to do.
- We listen. Join our English, Spanish or Vietnamese Consumer Advisory Committee!
- We will arrange for an interpreter for your doctor visits.
- You can use any of our 190+ pharmacies, including Longs, Walgreens, Rite Aid, Sav-On, Safeway, Albertsons, K-Mart, Target, Costco, and many independent pharmacies.
How to Choose
Write Santa Clara Family Health Plan in the space provided on the form. Questions? Call us at 1-800-260-2055.
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