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1-800-750-4776 M-Th: 8:00 a.m. - 6:00 p.m., F: 9:30 a.m. - 6:00 p.m. Why Choose Health Plan of San Mateo (HPSM)? Choose HPSM so you can get the health care you need from the doctors, clinics, and hospitals you know! HPSM has operated locally in San Mateo County since 1987. We work with most of the local doctors and hospitals in the area and over 200 chain and independent pharmacies. Our doctors speak your language, understand your culture, and are close to your home or work. We are the Community Provider Plan for San Mateo County so your Healthy Families monthly premium range for the CPP is as low as $4 per child to a maximum of $36 for all children in your family. How the Plan Works Each Healthy Families member chooses a Primary Care Physician (PCP). Your PCP takes care of most of your basic health care needs. If there is an emergency, call your PCP anytime, including nights and weekends. We can help you find a PCP who is right for you and your family. You can change your PCP at any time. If needed, your PCP will refer you to one of our many specialists. Members can get family planning and prenatal care without a referral. If you need medicine, your doctor will write you a prescription. Once you enroll you will receive a welcome call from us, and we will send you a packet with membership information including a Member ID card. You should carry this card with you to all doctors' appointments and to pharmacies to get your medications. What if I Have a Question about HPSM? If you need help, or have a problem, call HPSM's Member Services Representatives at 1-800-750-4776. How to Choose To become an HPSM Healthy Families member, write HPSM in the space provided on the form. |