Toll-free 1-800-327-0502 Monday-Friday 8:00 a.m. - 5:00 p.m.
Multilingual Customer Service
Why choose Health Net Life EPO?
Health Net has been around for more than 25 years. We provide valuable health care coverage to Californians just like you. Our plan is affordable and designed to cover your medical needs. Our business is taking care of you. Health Net offers:
- One of California's largest health care plan providers with more than 2.4 million members
- We are the low-cost Community Provider Plan (CPP) in Colusa and Yuba Counties. As the CPP in Colusa and Yuba Counties, the HFP premiums range from $4 - $12 per child per month with a maximum of $36 per family per month.
- A large statewide network of providers located in your community with 48,000 contracted physicians, 420 hospitals, 4,400 pharmacies statewide
- Speak to a nurse with our 24-hour Nurse Advice Line
- Member assistance with excellent service 24 hours a day, 7 days a week, with Member Services Representatives who speak your language
- Local Health Net staff in your community to help you
- Web site www.healthnet.com with doctor search function and health tips
- Access to a variety of health and wellness resources and materials at no charge to you
- EPO Plan underwritten by Health Net Life, a subsidiary of Health Net
How the Plan Works
- You choose a Primary Care Physician, who will be your child's regular doctor.
- Your child's regular doctor will refer him or her to a specialist when they need one.
- You may switch your child's regular doctor as often as once monthly.
- Prescriptions are covered at participating pharmacies. Show your prescription and Health Net ID card at the pharmacy.
- Doctors use our approved list of drugs containing both generic and brand name medications.
- For after-hours care, contact the office of one of the doctors in our network or call the 24-hour nurse advice line for immediate response.
- In case of emergency, call 911 or go to your nearest emergency room.
How to Choose
Write "Health Net Life EPO" in the space provided on the form. If you need assistance choosing a doctor or completing the form, call 1-800-327-0502.
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