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Multilingual Customer Service
Why Choose Health Net HMO?
Health Net has been around for more than 25 years. We provide valuable health care coverage to Californians just like you. Our plan is affordable and designed to cover your medical needs. Our business is taking care of you. Health Net offers:
- One of California's largest health care plan's with more than 2.4 million members
- We are the low-cost Community Provider Plan (CPP) in Fresno, Napa and Tulare Counties. As the CPP in Fresno, Napa, and Tulare Counties, the HFP premiums range from $4 - $12 per child per month with a maximum of $36 per family per month.
- A large statewide selection of providers located in your community with 48,000 contracted physicians, 420 hospitals, 4,400 pharmacies statewide
- Web site www.healthnet.com with doctor search function and health tips
- Member assistance with excellent service 24 hours a day, 7 days a week, with Member Service Representatives who speak your language
- Speak to a nurse with our 24-hour Nurse Advice Line
- Local Health Net staff in your community to help you
- Access to a variety of health and wellness resources and materials at no charge to you
- Awarded the highest quality accreditation status of "Excellent" by the National Committee for Quality Assurance (NCQA) for our Commercial HMO Product.
How Health Net HMO works
- You choose a Primary Care Physician, who will be your child's regular doctor, and a physician medical group.
- Your child's regular doctor will refer him or her to a specialist doctor when they need one.
- You may switch your child's regular doctor as often as once monthly.
- Prescriptions are covered at participating pharmacies. Show your prescription and Health Net ID card at the pharmacy.
- Doctors use our approved list of drugs containing both generic and brand name medications.
- For after-hours care, contact the office of your child's doctor or medical group for immediate response.
- For emergencies, call 911 or go to the nearest emergency room.
How to Choose
Write Health Net HMO in the space provided on the form. If you need assistance choosing a doctor or completing the enrollment form, call 1-800-327-0502.
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