Healthy Families Health Plans

Health Plans

This chart lists the health plans in your county. The chart answers common questions about the plans. Information about each plan was provided by the plan. Click on each plan name for a description of the plan.

Napa County
.	Health Net HMO	Blue Cross EPO	Kaiser Permanente
Are all members required to have a primary care physician (PCP)?	Yes	No	Encouraged
Should a member get a referral from a PCP before going to a specialist?	Yes	No	Yes
How many times can members change their PCP in one benefit year?	12	N/A	Unlimited
Does the plan offer a prescription drug mail-in program?	Yes	Yes	Yes
Does the plan ask me to substitute generic for brand name drugs, except when medically necessary?	Yes	Yes	Yes
Does the plan provide the following optional benefits:
Biofeedback	No	Yes	No
Acupuncture	No	Yes	No
Chiropractic	Yes	Yes	Yes
More than 20 outpatient alcohol and drug visits per benefit year	No	No	Yes
Elective abortions	Yes	Yes	Yes
Health Plan Statistics:
Total number of CA members*	2,251,969	1,984,756	6,230,600
What types of specialists are offered as PCPs in this plan?
General Practice	Yes	N/A	Yes
Family Practice	Yes	N/A	Yes
Pediatrician	Yes	N/A	Yes
OB/GYN	Yes	N/A	Yes
Internal Medicine	Yes	N/A	Yes
Other:
Quality Accreditations (NCQA/JCAHO)?	NCQA	NCQA	NCQA/JCAHO
Type of Accreditation	Excellent (Commercial Product)	Excellent (Medicaid)	Excellent (Commercial Product)
Does the plan require its members to use Binding Arbitration to resolve disputes?**	Yes (includes medical malpractice)	Yes (includes medical malpractice)	Yes (includes medical malpractice)

* This number represents the insurance plan's membership as of January 1, 2007.

** To get additional information about each insurance plan's dispute resolution provisions, call the plan or refer to the plan's Disclosure Form and Evidence of Coverage booklet, which is available upon request from each health plan.

NOTE: These summaries are for information only. This is not a contract. For a detailed and precise statement of benefits and exclusions, please refer to you Evidence of Coverage/Certificate of Insurance.