Healthy Families Health Plans Statewide

California Healthy Families Affordable Health Care for Children

Answers to Commonly Asked Questions about Vision Service Plans

NOTE: These summaries are for information only. This is not a contract. For a detailed and precise statement of benefits and exclusions, please refer to your Evidence of Coverage/Certificate of Insurance.


The information on this chart was provided by each plan.	EyeMed Vision Care	SafeGuard Vision	Vision Service Plan
What is the maximum length of time between requesting an appointment and being seen for a routine annual vision exam?	2 weeks	4 weeks	30 days (unless a longer length of time is specifically requested)
Can members see a medical doctor (Ophthalmologist) for annual examinations?	Yes	Yes	Yes
Vision Plan Statistics:
Total number of CA members*	1,670,000	141,600	12,015,372
Does the plan require its members to use Binding Arbitration to resolve disputes?**	No	Yes (includes medical malpractice)	Yes (excludes medical malpractice)

* This number represents the insurance plan's membership as of January 1, 2007.
** To get additional information about each insurance plan's dispute resolution provisions, call the plan or refer to the plan’s Disclosure Form and Evidence of Coverage booklet, which is available upon request from each plan.