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Answers to Commonly Asked Questions about Dental Plans

NOTE: These summaries are for information only. This is not a contract. For a detailed and precise statement of benefits and exclusions, please refer to your Evidence of Coverage/Certificate of Insurance.

The information on this chart was provided by each plan. Access Dental Plan Delta Dental Premier Access SafeGuard Dental Health Net Dental Western Dental
Are all members required to choose a Primary Care Dentist? Yes No No Yes Yes Yes
Should a member see his or her Primary Care Dentist before going to a specialist? Yes No Yes Yes Yes Yes
How many times can I change my Primary Care Dentist in one benefit year? 12 Unlimited Unlimited 12 12 12
How long does it usually take to be seen for a dental checkup after requesting an appointment? 3 weeks 2-4 weeks 2-4 weeks 2-3 weeks 2-4 weeks 1-2 weeks
Dental Plan Statistics:
Total number of CA members* 236,812 14.8 million 192,472 769,666 43,561 538,000
Does the plan require its members to use Binding Arbitration to resolve disputes?** No No No No Yes
(includes medical malpractice) 		Yes
(includes medical malpractice)

* This number represents the insurance plan's membership as of January 1, 2007.
** To get additional information about each insurance plan's dispute resolution provisions, call the plan or refer to the plan’s Disclosure Form and Evidence of Coverage booklet, which is available upon request from each plan.

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