EEs & CAAs
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CAA reference manual
The CAA Reference Manual expands on the information and instructions in the Healthy Families/Medi-Cal joint application. By reviewing this Manual, CAAs will be better prepared to help applicants understand the eligibility process and to provide the information necessary to screen for eligibility. Applications correctly completed can be processed more quickly by the Healthy Families and Medi-Cal staff. Click here if you would like to view this Reference Manual in Spanish
- Cover (pdf 129 KB)
- Table of Contents (pdf 130 KB)
- Introduction (pdf 115 KB)
- Section 1: Program Overview (pdf 92 KB)
- Section 2: Certified Application Assistant (pdf 198 KB)
- Section 3: Healthy Families / Medi-Cal Mail-In Application (pdf 164 KB)
- Section 4: Family Size and Income Determination (pdf 2,359 KB)
- Section 5: Medi-Cal / Healthy Families Comparison (pdf 142 KB)
- Section 6: Medi-Cal Program (pdf 321 KB)
- Section 7: Healthy Families (pdf 885 KB)
- Section 8: Application Completion Instructions 2011 (pdf 1,699 KB)
- Section 9: Using Health-e-App (pdf 367 KB)
- Section 10: Required Documents (pdf 218 KB)
- Section 11: Other Health Programs (pdf 231 KB)
- Section 12: Glossary of Acronyms (pdf 121 KB)
- Section 13: Reference Information and Phone Numbers (pdf 108 KB)